Customer Feedback Survey

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ORDER INFORMATION

1. What item/s have you ordered from this shop?

2. For pre-orders: How reasonable were the international shipping and handling charges and the final price?Not ApplicableVery ReasonableReasonableAverage/FairUnreasonableVery Unreasonable

PAYMENT INFORMATION

3. Has the seller been lenient in waiting/receiving payments?Not ApplicableYesNo

4. For pre-orders, did you pay in full or installment?Not ApplicableFull PaymentInstallment/Downpayment

ORDER ISSUES

5. Has there been any problem with your order/s?  Yes No

If YES, What was the problem and how was it resolved?

6. If YES, How satisfied are you with the seller’s solution and action in helping resolve the problem? Not ApplicableHighly SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedHighly Dissatisfied

OVERALL

Please rate from 1 to 5 where 5 is excellent/highly likely/highly satisfied:

7. How is the honesty and trustworthiness of the sellers?—54321

8. How satisfied are you with the purchase you made?—54321

9. How satisfied are you with the service you received?—54321

10. How likely are you to buy from this seller again?—54321

11. How likely are you to recommend this seller to others?—54321

12. Overall feedback/comment for the store, sellers, product, and service you’ve received:

13. Suggestions for improvement:

14. Whom have you worked with?—KathyIzzyDeeKathy & IzzyKathy & deeIzzy & DeeKathy, Izzy, & Dee

VERIFICATION

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By checking this box and clicking Submit, I verify all the information I entered are true and correct.